System Administrator resume sample

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System Administrator Template

Summary

Dedicated System Administrator with 10+ years’ experience and proven success in deploying, evaluating and maintaining IT systems aimed at improving quality and efficiency; Leads strategically and collaborates with cross-functional teams; Aligns end-user needs with long-term solutions to complex challenges; Adept troubleshooter consistently focused on identifying, isolating, and resolving technical issues, assessing risk, and developing mitigation tools

Education
Bachelor of Science,
Computer Information Systems
Graduated - May 2007
Employment History
Edgewater, Inc.
System Administrator  July 2015- Present 2018
  • Plans, implements, and maintains a Windows domain-based infrastructure for a growing medical clinic generating $8 million in annual revenue
  • Supervises a team of 3 IT Support Technicians and assists with professional goal setting, training, career development by providing regular feedback and evaluations to track progress
  • Develops innovative software utilized by employees to complete daily tasks and improve billing efficiency resulting in a 14% decrease in bill delinquency
  • Creates training and professional development opportunities to drive standardization of IT policies and procedures
  • Generates online documentation to assist employees in troubleshooting and resolving application or program issues and partners with administrative employees to resolve support requests
  • Guarantees patient data recoverability by maintaining a schedule of system backups and database archive operations
Western, Ltd.
System Administrator  February 2012 - June 2015
  • Supported medical clinic managers with scheduling upgrades, implementing system modifications, and resolving accounting issues
  • Facilitated IT support on weekends and at odd hours to ensure little to no disruption of local and operational systems during scheduled maintenance and outages resulting in consistently high levels of customer satisfaction
  • Spearheaded implementation of RF wireless LAN (WiFi) network and follows up to protect networks and systems with thorough disaster recovery plans
Western, Ltd.
Network Technician  July 2007 - February 2012
  • Managed and monitored user activity and processes on NetWare servers, served as Systems Administrator on HP 9000 UNIX systems, Network Administrator for Cisco routers, and coordinated quarterly security audits and spot-checks on 150+ workstations
  • Maintained assorted workstations including performing software installs, upgrades and security audits, performed hardware/software installations, upgrades, and repairs on desktop and server systems
Professional Skills
Customer Service:Expert
Disaster Planning:Advanced
Troubleshooting:Expert
Windows, Oracle, Linux Systems:Expert
Regulatory Compliance:Expert
IT Operations Management:Advanced
Interpersonal Communication:Expert