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Retail Template

Summary

Ambitious and personable retail sales associate with 10 years of experience selling fashion, homeware, and electronics. Expert at keeping up in high-volume sales environments while maintaining an exceptional customer experience. Natural relationship builder known for building long-term and repeat clientele. Continuously recognized as a top-performer, both locally and regionally. Open to all shifts, including nights and weekends. EdgeWater Inc. – June ‘18 & July ‘18 ‘Top Sales Performer’. Western Ltd. – Jan ’14 ‘Employee of the Month’.

Education
Mount Agnes University,
Associate of Arts in General Studies
Graduated - March 2018
Employment History
EdgeWater Inc.
Retail Sales Associate  August 2017- Present 2018
  • Provides knowledgeable and friendly service in a women’s fashion retail store
  • Assists and processes payments for 20-30 customers per shift using a POS system
  • Monitors the sales floor, ensuring all clothes are properly displayed
  • Answers phones and provides accurate information regarding stock, hours, and location
  • Ensures customer feel good about themselves by engaging in friendly conversation and by providing compliments about their clothing
Western Ltd.
Retail Sales Associate  January 2013 - August 2017
  • Assisted customers in a high-volume telecom retail location
  • Greeted every customer with a warm smile and hello, ensuring each customer is welcomed within 15 seconds of walking through the door
  • Demonstrated deep technical knowledge by answer questions on each phone’s technical specifications
  • Conducted market research to continuously stay up-to-date on what competitors were offering
  • Processed payments using our POS system, Square
ABC Retail Inc.
Retail Sales Associate  May 2008 - December 2012
  • Worked in a high-volume retail location selling home goods, including decorations and furniture, to 30-40 customers per day
  • Actively listened to customer’s needs before providing custom solutions that match their requirements
  • Creatively teaching customers the best things about each product so they can instantly fall in love with their selection
Professional Skills
Retail:Expert
Sales:Expert
Customer Relationships:Expert
Inventory:Expert
Sales Floor Maintenance:Expert
Restocking:Expert
Payment Processing:Expert
Active Listening:Expert
Positive, Energetic Attitude:Expert
Verbal & Written Communication:Expert
POS Systems: Square, Vend, QuickBooks POS, FastSpring:Expert
MS Office (Word, Excel, PowerPoint, Outlook):Expert