- Registered Phlebotomy Tech (RPT)
- Certified in CPR and First Aid
- Excellent time management
- Proficiency in using Microsoft Office software
- Verbal and written communication
- Attention to detail
Collins Memorial Hospital
Provides key administrative services by answering several telephone lines, does the insurance paperwork and handles patient billing.
Maintains a clean, therapeutic setting by checking health care equipment, treatment areas and exam rooms. Assesses issues in maintenance and recommends improvements to management.
Represents patients in relation to obtaining prescriptions, educates patients and their families on the side effects of medications and authorizes the refills of prescriptions.
Trains and supervises junior personnel, works in team settings and handles interpersonal conflicts.
Maintains quality controls in the hospital and notifies the management regarding issues in complying with relevant health care legislation.
Waves Health Care
Assisted physicians with clinical services such as blood draws, vital sign assessments, tests and laboratory experiments.
Recorded and managed patient documentation such as EMRs, billing data and insurance paperwork.
Roomed patients, refilled prescriptions, checked supply inventory, recommended new inventory and advised patients about the side effects of their medications.
Helped in maintaining clean treatment areas and medical equipment.
Strickland Memorial Hospital
Medical Assistant Intern
Under supervision, enabled Doctors and Nurses to focus on healthcare delivery by processing patients and communicating information about prescriptions to patients.
Performed office administration activities such as answering phones, billing and bookkeeping.
Assisted in the laboratory procedures conducted by senior Medical Assistants.
Helped in keeping patient records confidential, processing charts and looking for missing charts.
Reduced the organization's overhead by 7% by ensuring compliance with major healthcare regulations such as OSHA.
St. Helena's University
Associate of Science in Healthcare Administration
- German (Conversational)
- English (Conversational)