samantha.richards@email.com
Chicago, IL
Samantha
Richards
Education
Associate in Business Management
University of Comoro
Graduated -
Experience
Maids Inc
Housekeeper

Establish and maintain clean and comfortable home environments by performing cleaning duties such as vacuuming, window washing, dusting, laundry and bathrooms
Implemented innovative step-savers that reduced cleaning time from 30 minutes to 25 minutes per room
Meet the quality and efficiency goals weekly
Receive 99% high scores on customer evaluations
Train new staff members in all aspects of housekeeping, ensuring that they followed the policies and procedures of the company
Perform a final walk-through at the end of each cleaning visit to ensure the quality of service
Adhere to operating budgets
Cultivate a positive atmosphere among the team to motivate a high performance
Cleaned 15 homes per week by using time-saving cleaning practices and scheduling efficiently
Dunn Hotels
Housekeeper

Executed all housekeeping duties for a hotel, including cleaning rooms and responding to guests requests in a timely and accurate manner
Received 95% positive customer comment cards
Received the award for Housekeeper of the Month on four occasions
Commended by management for punctuality, presentability and attention to detail
Arranged for car wash and vacuuming services for hotel guests who requested it
Replaced linens and soiled towels, vacuumed carpet and swept and mopped floors
Clean Office, Inc
Housekeeper

Restocked soap and tissues and disinfected bathroom services
Mopped floors, removed trash and replaced trash can liners
Dusted desks and computer equipment as necessary
Reported any maintenance problems, safety hazards or accidents to managers
Made sure that the office place, corridors and public areas were all maintained according to company standards
Skills
  • Team leadership
  • Scheduling
  • Motivational skills
  • Exceptional work ethic
  • Strong attention to detail
  • Passion for problem-solving
  • Ability to work well under pressure
  • Multi-tasking skills
  • Self-starter and self-motivated
Languages
  • Spanish - Conversational
  • English - Conversational