(123) 762 2237
Hostess's address

Amiable Hostess with over 5 years of experience in delighting customers with memorable service at fine dining restaurants. Skilled at making patrons feel at ease, managing reservations, and coordinating staff.

Employment History
St. Helena University
EdgeWater Inc.
  • Greet and escort +140 patrons to their tables, offer drinks, and present menus while developing rapport through cheerful attitude
  • Drive +15% increase in repeat business and built loyal customer base by providing attentive service, relaying customer feedback management, and tactfully handling complaints
  • Manage +1000 reservations, cancellations, and inquiries on weekly basis while responding to special requests and seating needs
Western, Ltd.
  • Achieved 93% positive feedback over a two-year period by delivering excellent customer service.
  • Increased daily alcohol sales by +10% by presenting customers with suitable beverage options to entrées while proactively offering refills.
Professional Skills
  • Service Planning
  • Service Planning
Associate of Arts in Hotel and Restaurant Management
St. Helena University