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Hostess Template

Summary

Amiable Hostess with over 5 years of experience in delighting customers with memorable service at fine dining restaurants. Skilled at making patrons feel at ease, managing reservations, and coordinating staff.

Education
St. Helena University,
Associate of Arts in Hotel and Restaurant Management
Graduated - August 2013
Employment History
EdgeWater Inc.
St. Helena University  September 2015- Present 2018
  • Greet and escort +140 patrons to their tables, offer drinks, and present menus while developing rapport through cheerful attitude
  • Drive +15% increase in repeat business and built loyal customer base by providing attentive service, relaying customer feedback management, and tactfully handling complaints
  • Manage +1000 reservations, cancellations, and inquiries on weekly basis while responding to special requests and seating needs
Western, Ltd.
Waitress  September 2013 - September 2015
  • Achieved 93% positive feedback over a two-year period by delivering excellent customer service.
  • Increased daily alcohol sales by +10% by presenting customers with suitable beverage options to entrées while proactively offering refills.
Professional Skills
Service Planning:Expert
Service Planning:Expert