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How to List Cashier Skills on a Resume: Best Skills and Examples

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Why employers want to see Cashier skills on your resume

While many Cashier positions are considered entry-level, there are still several skills to include to ensure your resume stands out. Customers will primarily interact with a business through the Cashier, so it is important to represent the business properly.

Cashiers are necessary for a wide variety of businesses, but they all serve a similar function. As a Cashier, you’re the one facilitating transactions between the customer and the company. Often, you’ll have to provide additional customer service, such as answering questions or locating items.

Above all, employers want to see Cashier skills on your resume that emphasize your customer service abilities. Cashiers are the face of the company in any store, and they’re generally the last touchpoint when it comes to providing a satisfactory customer experience. Your listed skills must demonstrate that you have what it takes to meet that expectation.

How to list Cashier skills on a resume

To make your resume stand out from the rest, be sure to follow these steps for listing your Cashier skills on a resume:

  1. First, list your soft skills relating to customer service.
  2. Then, detail any hard skills you have regarding POS systems.
  3. Next, discuss additional maintenance skills.
  4. Finally, detail your knowledge of products.

Emphasizing your skills in your resume can ensure hiring managers know what qualifications you can offer their team.

Best Cashier skills to add to a resume

Having the necessary skills to excel at a Cashier position is essential, so make sure you include these skills on your resume if you have them:

Soft skills

Customer service is the primary role for a Cashier, so your skills need to reflect your ability to provide exceptional service. Communication, friendliness and problem solving all come into play in that regard. Listing these skills first demonstrates that you understand where your priorities should be for the position.

Hard skills

While customer service skills are important, Cashiers must also be able to operate the physical systems. Knowledge of how a POS system works, along with general computer skills, are integral to the position. Mathematical skills are necessary to count change. While the former is typically taught by the business, since every POS system is different, the latter you’ll need to possess or strengthen on your own.

POS skills

You won’t have to worry about being able to fix a broken POS system, but you should be able to generally maintain the register area. Including skills with a focus on basic workspace maintenance can set you apart from the competition and show that you understand all aspects of the position. Additionally, you may want to mention knowledge of general safety procedures, if you have them.

Product knowledge

While this isn’t a requirement for a Cashier position in most cases, product knowledge can make you an ideal candidate when compared to your competition. Since this skill is something that’s generally acquired over time as you work the position, listing it last demonstrates that you understand it’s a learned but helpful skill.

Customer service skills

The cornerstone of the position is providing quality customer service to all customers. There are numerous factors involved with effective customer service, so you must also include any relevant communication and sales skills. Being able to upsell certain items will be a requirement for some Cashier positions, so make sure you’re familiar with the specific position you’re applying for.

Attention to detail

Attention to detail is one of the most important skills any Cashier can have to ensure the best experience for both the customer and the company. You must be able to efficiently scan all the items they wish to purchase without missing any. If they’re using coupons, attention to detail is especially important, as you have to watch out for expiration dates and certain qualifications.

Memorization

To reach the level of efficiency expected of Cashiers, you need to have adequate memorization skills. For example, memorizing the produce codes in a grocery store position can help you process transactions much faster. Many companies also emphasize customer service as part of their marketing, so you may be expected to remember details about regular customers to offer a personalized experience.

Mathematics

All Cashiers dealing with hard cash will need to have some rudimentary mathematical skills. While some companies will let you get away with having a calculator on hand for applying discounts, being able to calculate it in your head will improve the experience for customers, and that’s what employers like to see.

Related: 10 Best Skills to Include on a Resume

How to improve Cashier skills

To improve your Cashier skills, simply follow these steps to hone the skills that matter most:

1. First, shadow a trained Cashier 

The best thing you can do to improve Cashier skills is to shadow a trained Cashier. Most new Cashiers will be doing this anyway as part of their job training. By doing this, you can not only discover how the particular POS system works, but you can learn handy ways to deal with a wide variety of customers.

2. Then, practice register codes 

In many Cashier positions, you’ll have to type in specific codes for particular items. When the items don’t have the codes on the packaging, there may be a lookup system you can navigate to find it. If you’re looking to save time during transactions, memorize the codes beforehand. When you have downtime at the register, you can practice codes by going through the list of items and attempting to enter the code by memory.

3. Lastly, work to create a memorable shopping experience for customers 

The best Cashiers are the ones who provide the best service. To get a better idea of what that’s like, simply picture yourself in the customer’s position. Think about how you would like to be treated. Even something as seemingly trivial as handing the customer their receipt can be improved. All you have to do is imagine how you would react in the customer’s place. This will also help you understand and resolve complaints more effectively.

Related: What Is On-the-Job Training?