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Store Manager Template

Store Manager's address

(123) 762 2237

store manager@resume.com

Summary

Conscientious Store Manager with +5 years of experience in directing store operations, leading top-performing sales teams, and providing enjoyable shopping experience to customers. Proven team leader with track record in developing and implementing effective strategies to grow customer base, surpass revenue goals, and exceed sales objectives. Certified Professional Sales Person (CPSP).

Education

Mount Agnes University,

Bachelor of Business Administration

Graduated - October 2012

Employment History

Edgewater, Inc.

Store Manager January 2013- Present 2018

Supervise and coach 12 sales associates on upselling, cross-selling, and persuasion techniques, increasing average monthly sales by +20% year over year
Expand store reach by identifying local trends, studying consumers behavior, and analyzing sales data, generating repeat business
Ensured VIP treatment for every shopper, improving overall customer satisfaction score on major store review websites by up to 25%
Recognized as top-performer, winning “Store Manager of the Year” award for 2 consecutive years while constantly placing in top 5% of store manager company-wide
Forge good relationships with customers by tactfully solving complaints, responding to feedback, and ensuring sublime shopping experience

Western, Ltd.

Assistant Store Manager November 2012 - December 2013

Drove 15% increase in sales within 3-month period by introducing attractive offers, displaying products strategically, and promoting store in local events and businesses
Championed revamp of store website and social media accounts, leading to 30% increase in traffic and acquiring +5000 new fans on Facebook page within 6 months
Collaborated with store manager to realize store goals, enhance customer experience, and motivate and empower employees

Hobbies & Interests

Market Trends
Entrepreneurship
Psychology

Professional Skills

Inventory Management:	Expert
Budgeting and Finances:	Advanced
Customer Service:	Expert
P&L:	Advanced
Customer Experience:	Expert
Branding and Merchandising:	Advanced
Team Leadership and Empowerment:	Expert

Store Manager resume sample

Store Manager Template