Energetic Sales Representative with entrepreneurial spirit that drives exceptional customer service; Collaborates with others to set and achieve goals; Skilled at nurturing positive, long-term client relationships that drive business growth; Ambitious learner with the desire to grow in sales knowledge and expertise; Top 10% Performer (2014); Employee of the Month (May ’13)
Education
Clearwater University,
Associate of Business
Graduated - October 2011
Employment History
Edgewater Inc.
Sales RepresentativeJune 2015- Present 2018
Solely responsible for maintaining 30+ accounts grossing $1.6 million in revenue through an extensive network of business relationships based on ability to meet client needs, and collaborate to close profitable sales
Actively cross-sells across multiple brands, engages new customers, and maintains existing clients by emphasizing value and service as Edgewater’s keystone benefits
Provides accurate estimates in support of potential business partnerships, and generates customer referrals and positive working relationships by proving to be trustworthy and reliable
Actively monitors services rendered to ensure client success and operational satisfaction
Consistently exceeds monthly sales goals and has increased sales by 30%, resulting in a gross profit increase of 18% over the last 18 months
Western, Ltd
Sales RepresentativeAugust 2011 - May 2015
Developed sales strategies for existing accounts, while identifying new business partnership prospects that fit with Western Ltd.’s mission of creating innovative technology resulting in 8 new customer partnerships in 2014
Managed prospective leads and existing accounts using CRM platform to accurately forecast revenue and nurture long-term business partnerships
Guided customers through the purchase or addition of lines of service and appropriately resolved conflict or customer service issues in a positive manner resulting in high levels of client satisfaction
Championed excellent customer service for every client by responding promptly to requests, inquiries, suggestions, and concerns
Regularly met and exceeded sales goals by at least 10% for 3 consecutive years and was recognized as both Employee of the Month and Top Sales Performer
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