Retail Manager resume sample

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Retail Manager Template

Summary

Top-performing Retail Manager with +5 years of experience in directing retail operations, motivating sales associates to surpass sales quotas, and identifying business growth opportunities. Retail leader with successful track record in exceeding sales forecasts, generating repeat and referral business, and improving customer satisfaction. National Retail Federation Member. Retail Management Certificate.

Education
St. Helena University,
Associate in Business Management
Graduated - August 2012
Employment History
Edgewater, Inc.
Retail Manager  November 2015- Present 2018
  • Maximize productivity while directing daily retail operations, managing sales associates, and ensuring outstanding customer service at luxury store generating +$8M in annual revenue
  • Train, empower, and evaluate +25 employees to provide memorable shopping experience, generating positive reviews and referrals
  • Launch incentive program, sales campaigns, and promotions, leading to +25% increase in average monthly sales
  • Generate +$100K additional revenue by studying market trends, identifying top-selling items, and analyzing sales figures
  • Won “Customer Excellence” award twice in recognition of delivering stellar customer experience
Western, Ltd.
Assistant Retail Manager  September 2012 - October 2015
  • Maintained store environment, product display, and employee performance in alignment
    with company standards
  • Provided coaching, guidance, and motivation to retail sales team, winning “Team of the Year” award in 2015
  • Resolved employee conflicts, customer complaints, and stocking issues, fostering positive environment for both staff and shoppers
Hobbies & Interests
  • Creative Marketing
  • Persuasion Techniques
  • Business Metrics
Professional Skills
Inventory Tracking:Expert
Budget Administration:Expert
Branding and Merchandising:Advanced
Customer Service:Expert
Hiring and Training:Advanced
Vendor Management:Advanced
Retail Management Software:Advanced
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