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Retail Manager Template

Retail Manager's address

(123) 762 2237

retail manager@resume.com

Summary

Top-performing Retail Manager with +5 years of experience in directing retail operations, motivating sales associates to surpass sales quotas, and identifying business growth opportunities. Retail leader with successful track record in exceeding sales forecasts, generating repeat and referral business, and improving customer satisfaction. National Retail Federation Member. Retail Management Certificate.

Education

St. Helena University,

Associate in Business Management

Graduated - August 2012

Employment History

Edgewater, Inc.

Retail Manager November 2015- Present 2018

Maximize productivity while directing daily retail operations, managing sales associates, and ensuring outstanding customer service at luxury store generating +$8M in annual revenue
Train, empower, and evaluate +25 employees to provide memorable shopping experience, generating positive reviews and referrals
Launch incentive program, sales campaigns, and promotions, leading to +25% increase in average monthly sales
Generate +$100K additional revenue by studying market trends, identifying top-selling items, and analyzing sales figures
Won “Customer Excellence” award twice in recognition of delivering stellar customer experience

Western, Ltd.

Assistant Retail Manager September 2012 - October 2015

Maintained store environment, product display, and employee performance in alignment
with company standards
Provided coaching, guidance, and motivation to retail sales team, winning “Team of the Year” award in 2015
Resolved employee conflicts, customer complaints, and stocking issues, fostering positive environment for both staff and shoppers

Hobbies & Interests

Creative Marketing
Persuasion Techniques
Business Metrics

Professional Skills

Inventory Tracking:	Expert
Budget Administration:	Expert
Branding and Merchandising:	Advanced
Customer Service:	Expert
Hiring and Training:	Advanced
Vendor Management:	Advanced
Retail Management Software:	Advanced

Retail Manager resume sample

Retail Manager Template