Top-performing Retail Manager with +5 years of experience in directing retail operations, motivating sales associates to surpass sales quotas, and identifying business growth opportunities. Retail leader with successful track record in exceeding sales forecasts, generating repeat and referral business, and improving customer satisfaction. National Retail Federation Member. Retail Management Certificate.
Education
St. Helena University,
Associate in Business Management
Graduated - August 2012
Employment History
Edgewater, Inc.
Retail ManagerNovember 2015- Present 2018
Maximize productivity while directing daily retail operations, managing sales associates, and ensuring outstanding customer service at luxury store generating +$8M in annual revenue
Train, empower, and evaluate +25 employees to provide memorable shopping experience, generating positive reviews and referrals
Launch incentive program, sales campaigns, and promotions, leading to +25% increase in average monthly sales
Generate +$100K additional revenue by studying market trends, identifying top-selling items, and analyzing sales figures
Won “Customer Excellence” award twice in recognition of delivering stellar customer experience
Western, Ltd.
Assistant Retail ManagerSeptember 2012 - October 2015
Maintained store environment, product display, and employee performance in alignment with company standards
Provided coaching, guidance, and motivation to retail sales team, winning “Team of the Year” award in 2015
Resolved employee conflicts, customer complaints, and stocking issues, fostering positive environment for both staff and shoppers
By clicking "Save & Create Account", you agree to Resume.com’s
Terms of Service and Privacy and Cookie Policies.
You consent to receiving marketing messages from Resume.com and may opt out from receiving such messages by following the unsubscribe link in our messages, or as detailed in our terms.
