Receptionist resume sample

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Receptionist Template

Summary

Personable and energetic receptionist with 5 years of experience in the medical, corporate, and construction industries. Excellent interpersonal skills and multitasking abilities. Proactive mindset, able to predict and complete tasks before they become critical. Strong phone skills combined with a deep knowledge of MS Office products. Bilingual in English and Spanish.

Education
Mount Agnes University,
Associate of Arts
Graduated - May 2013
Employment History
Northern Hospital
Medical Receptionist  April 2017- Present 2018
  • Answers phones and directs patients in a 300 bed children’s hospital
  • Maintains patient electronic health records and translates 30 paper files into electronic files per day
  • Validates parking for patients and visitors
  • Leads group tours of the hospital on an as needed basis
Western Ltd.
Receptionist  January 2015 - March 2017
  • Executed all front desk responsibilities for a corporate office consisting of 30 in-house employees
  • Answered 20+ calls per day, ensuring messages were accurately taken and calls were appropriately triaged
  • Completed weekly office supply inventory, ensuring new supplies were ordered prior to running out
  • Created spreadsheets for invoices, billings, customers, and operational processes, ensuring the office was running at maximum efficiency
Smith Construction
Receptionist  February 2013 - December 2015
  • Utilized strong interpersonal and customer-facing skills as the front-desk receptionist for a large construction company
  • Scheduled appointments and followed up with previous customers to ensure they are satisfied with their work
  • Executed all administrative tasks, including emailing, message taking, filing, and documentation
  • Welcomed guests and customers, ensuring they had everything needed while onsite
Professional Skills
Customer Service:Expert
Filing & Documentation:Expert
Phone Etiquette:Expert
MS Office (Outlook, Excel, Word, PowerPoint):Advanced
Electronic Health Records:Expert