- Leadership and teamwork
- Shift scheduling
- Resource management
- Maintaining accurate patient records
- Data management
- Conflict resolution
- Liaison between senior managers and nursing staff
Nurse Manager • Whitehall House Hospital
Recruit, interview and hire staff, completing the on-boarding process and role-specific training with new team members.
Oversee scheduling, staff deployment and other areas of resource management to make sure that the department is always appropriately staffed and that everyone can take breaks.
Identify areas for training among all team members, maintaining an accurate record of continuous personal development, booking courses and arranging cover when necessary.
Complete a course in effective leadership skills to allow me to create a strong nursing team in which every individual's skills are used to their best effect.
Foster a positive working environment with a culture of support where team members' contributions are valued, reducing turnover by 19%.
Assistant Nurse Manager • Sunnyside Healthcare Facility
Created a new scheduling system that allowed staff more flexibility in their working patterns without compromising the patient experience.
Implemented a 'Nurse of the Month' program that rewarded excellence and encouraged staff to nominate colleagues for demonstrating best practices.
Completed training on a new computer system. Supported staff in using the upgraded database and in automating some of the most time-consuming routine tasks.
Conducted a skills audit, reviewing qualifications and experience from all team members, then liaised with different departments to ensure that everyone had access to training to help them develop in their chosen specialty or advance their career where appropriate.
University of Seattle • Bachelor of Science in Nursing Management
- English (Conversational)