Motivated and personable Hair Stylist with 12+ years of experience styling hair, efficiently managing salon operations, and interacting with clients; Dedicated to providing high-quality services including coloring, custom cuts, and hair extensions; Excellent communicator who strives to make each experience positive resulting in client loyalty and retention; Cosmetology License #12345
Education
Clearwater University,
Cosmetology License #12345
Graduated - May 2007
Employment History
Edgewater, Inc.
Hair StylistOctober 2016- Present 2018
Serves 30-45 weekly clients at a leased station and is responsible for scheduling and managing all appointments as well as completing appointment confirmations
Accurately orders all coloring supplies and maintains accurate transaction and financial records
Greets and engages with new and existing customers and utilizes product knowledge to promptly assist clients with questions or inquiries
Effectively addresses any client issue or complaint in a professional manner resulting in a 4-star rating on Hair Stylist Advisor website
Western, Ltd.
Hair Stylist & Salon ManagerFebruary 2012 - October 2016
Created employee work schedules, analyzed weekly and monthly revenue and appointment bookings, prepared the monthly budget, and tracked salon expenses to ensure salon stability
Maintained supply inventory and ordered needed products or back bar items on a weekly basis
Improved the company website information, managed marketing efforts, and created promotional and direct email campaigns to drive a 23% increase in business for 3 consecutive years
Scheduled stylist education classes and effectively trained employees to provide excellent customer service
Western, Ltd.
Hair StylistNovember 2007 - February 2012
Began employment as a stylist and was promoted to a management position due to exceptional customer service and organization skills
Participated in management conference calls and meetings -and enabled stylists to meet sales goals and targets
Directly responsible for all employee scheduling, inventory management and ordering while serving as a stylist and managing client scheduling
Excelled at hosting product knowledge classes for product store front as well as continuing education classes for stylists resulting in a 32% increase in salon product sales over 12 months
Enthusiastically implemented promotions, displayed monthly store advertisements, and followed display planning guides
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