I have over 10 years of customer service experience working with top industry performers, where I regularly exceeded quarterly sales targets. In my current position at Appliance Company, I have a customer service satisfaction rating of 4.6 out of 5 stars and I was distinguished as a “Top Earner” by corporate management from 2015 to 2017.
|Policy Process Engineering:||Advanced|
|Six Sigma Green Belt:||Intermediate|
|Sales Account Management:||Advanced|
|Typing Speed 55wpm:||Advanced|
|Business Writing Skills:||Advanced|
Customer service representatives are employed in almost every industry. While they perform many different types of tasks, a customer service representative’s overall role is to make sure customers and clients are happy with their business, service, and/or product.
Common tasks for customer service representatives include communicating with customers, addressing customer concerns, fulfilling telephone orders, and answering product questions.