• Current Title: customer service team leader
  • Job Field: customer services/retail
  • Years of Experience: 7-11 Years
  • I am interested In: Full time
  • I’m currently: Looking for work
  • Willing to Relocate: Depends
  • Willing to Travel: Few times a year
  • Highest Education: Some College
  • Current Career Level: Intermediate
  • Work Authorization: US Citizen

phyllis i williams

5000 cypress creek ave e apt#5007
205-469-9233
curtisjr10@comcast.net

 

Summary

I have some college education in secretarial,i have worked in retail for the past nine years for publix supermarket. i have worked in clothing stores as floor sales person and cashier.At publix i was customer services team leader,i was responsible for the front end ,making sure the customer was thken care of and making sure all the register was clean and the store was clean at the end of the night,and making sure the store was locked up and all the customer was out of the store.

 

Objectives

In applying for this position i hope to further my career in customer service and continue to get promoted ,hopeful into management someday.

 

Employment History

September 2001– October 2010: customer service team leader
publix supermarket, powdersprings, georgia, United States
I was over the front end the cashier and the baggers,i was responsible for the everything on the front end which included making sure the customer was taken care of in a timely manner, and keeping the store parking lot clean closing the store at the end of the night ,i worked at customer service ,and count the till at the end of the night.

September 2001– October 2010: customer service team leader
publix supermarket, powdersprings, georgia, United States
I was over the front end the cashier and the baggers,i was responsible for the everything on the front end which included making sure the customer was taken care of in a timely manner, and keeping the store parking lot clean closing the store at the end of the night ,i worked at customer service ,and count the till at the end of the night.

February 1993– August 2001: floor sales person
Goody's clothing store, tuscaloosa, alabama, United States
I was responsible for keeping the clothing fold and straight and helping the customer find what they need and the size they needed, also putting clothing back on the sales floor at the end of the night.

February 1993– August 2001: floor sales person
Goody's clothing store, tuscaloosa, alabama, United States
I was responsible for keeping the clothing fold and straight and helping the customer find what they need and the size they needed, also putting clothing back on the sales floor at the end of the night.

 

Education

April 1983 C. A. FREDD TECHNICAL COLLEGE, TUSCALOOSA, United States, ALABAMA
qualification SECRETARIAL, status Deferred, grade FRESHMAN
I studied secretarial learning to type and learning the rolls of a secretary . i learned how to file papers and took shorthand.

May 1981 Eutaw high school, Eutaw , United States, Alabama
qualification high school graduate, status Graduated, grade 12th
I studied the required course for high school graduate. my grade point average was a 3.8 .

 

Interpersonal Skills

I am a very hard working person and i work very good with others, I learned a lot about customer service from for Publix for nine years. my job at Publix was more like a supervisor job,i had to make decession when my manager wasn't at work or in the building.

 

Hobbies

During my time away from work ,I enjoy dancing, singing, shopping, and enjoying with my family.

 

Languages

English – Native

English – Native