• Current Title: HR-Administrative Professional
  • Job Field: HR -Administrative Professional
  • Years of Experience: 12+ Years
  • I am interested In: Full time
  • I’m currently: Looking for work
  • Willing to Relocate: Depends
  • Willing to Travel: Few times a year
  • Highest Education: Bachelor's
  • Current Career Level: Intermediate
  • Work Authorization: US Citizen

Erica Celeste Penick


Summary

OFFERING A PROVEN TRACK RECORD OF ORGANIZATIONAL EFFICIENCY AND PRODUCTIVITY IMPROVEMENTS


Objectives

Highly motivated, resourceful, performance-driven HR Administrative Professional skilled in broad and diverse functions of business operations. Strong organizational, customer service and communication skills with the ability to independently plan and direct business affairs. Trusted advisor and liaison with a proven track record of increasing efficiency and establishing best business practices. PC Proficiency in MS Word, Excel, PowerPoint, Outlook, Publisher, Technical Writing, and Internet research.


Education

Chancellor University
Chancellor University, Cleveland, Ohio
Graduated: May 2010
Grade: Undergraduate
BSBA, Human Resources Management


Employment History

May 2011 – May 2013: Pastors's Secretary
Company: Strongsville United Methodist Church
Strongsville, Ohio
Possess genuine Christian character and love for the service of the Lord while facilitating the Pastors’ administrative needs and assist with the church office functions with primary objectives focused on:

Administrative Functions
Executive Assistant to the Senior and Associate Pastor
Provide Support to Program Staff
Volunteer and Support Staff Supervision and Management
Web Development and Content Management
Print and Web Communications Design and Development
Scheduling and Event Coordination
Liaison Between Staff, Clergy,, Committees, Constituents, and Membership
1200+ Membership Database Management
Manage Departmental Budget
Exercise confidentiality and discretion in discussion of sensitive matters
Transcribe and maintain senior and associate pastors’ communications
Facilitate and maintain scholarship applications, awards, correspondence

February 2011 – May 2011: Staffing Assistant
Company: The Reserves Network
Brunswick, Ohio
Contribute to the accomplishment of Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce with primary objectives focused on:

Human Resource Functions
Recruiting and staffing logistics; performance management and improvement tracking systems
Maintaining employee files and the HR filing system
Employee safety, welfare, wellness, and health reporting; and employee services
Assisting with employee relations
Company employee communication
Employee orientation, development, and training logistics and record keeping
Development of the Human Resources department
Development of an employee-oriented company culture that emphasizes quality, continuous improvement, and high performance
Personal ongoing development

August 2007 – July 2010: Secretary
Company: Euclid City Schools
Euclid, Ohio
Performed a variety of administrative and clerical duties, possess a working knowledge of bookkeeping, word-processing, and office management, communicate effectively with students, staff and the public individually and in group situations.

Human Resource Functions
Record and Track daily absences of administrators, faculty and staff
Identify and Assign appropriate substitutes in accordance with board of education requirements
Process Leave Time Requests

February 2005 – August 2007: Executive Administrator
Company: Arla Concierge, LLC
Euclid, Ohio
Advise the CEO on strategic business development and key corporate planning issues and make recommendations on major business decisions. Responsible for the smooth and efficient operation of the company. Exercised management responsibility ensuring efficient services that are designed to meet the needs of clients and staff. Oversaw the development of operating and strategic plans. Accountable for the overall success of operations. Acted in the absence of the Chief Executive Officer.

Human Resource Functions
Established performance evaluation and tracking procedures
Reviewed external candidate applications, coordinated interviews and trained new employees
Central coordinator, including work assignments, and training
Maintained employee personnel files, recruitment files, and hourly time records

March 2001 – February 2005: Office Manager
Company: Community Partnership for Arts & Culture
Cleveland, Ohio
Managed multiple databases, providing technical assistance to members of the organization’s online cultural calendar website, assisted with development and implementation of advertising strategies to promote the organization’s programs and services, designed varying publications detailing the arts and cultural offerings of Northeast Ohio, coordinated events with city and government officials as well as executive directors, monitored emails, provided administrative support for and maintained calendars of multiple senior level executives, proofread and edited correspondence, coordinated travel and itineraries, scheduled appointments, and conference calls; monitored ongoing projects and initiatives, responded to client inquiries and requests for information.

Human Resource Functions
Increased office support capabilities with the recommendation and implementation of automated scheduling
Scheduled meetings and agendas as well as recorded and distributed meeting minutes

January 1997 – January 1998: Operations Manager
Company: Questech Security
Birmingham, Alabama
Helped to establish ground floor home and business alarm company providing: marketing and sales strategies for CCTV and alarm systems, coordinated training programs for sales representatives and installers, oversaw all aspects of company operations from hiring, dismissal, inventory, and advertising,; managed time and attendance records, provided administrative support for and maintained calendars of multiple senior level executives, proofread and edited correspondence, coordinated travel and itineraries, monitored ongoing projects and sales initiatives, maintained organizational database, direct supervision of middle management and entry level staff.

Human Resource Functions
Coordinated all recruiting efforts, reviewed external applications and coordinated interviews
Tracked and Analyzed employee time banks, prepared leave reports and processed payroll
Assisted with developing On-Boarding orientation program materials for managers and employees


Professional Skills

Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook) – Advanced

Technical Writing – Intermediate

Web Contenet Management – Advanced

Proofreading/Editing – Advanced

Recruiting & Staff Development – Advanced


Hobbies & Interests

COMMUNITY INVOLVEMENT


CONCESSIONS CHAIRPERSON, STRONGSVILLE INSTRUMENTAL BOOSTERS, STRONGSVILLE, OH (2011 -CURRENT)
SIMB is an organization of dedicated volunteers that supports both the Band and Orchestra programs at Strongsville High School as well as at the middle and elementary school levels. This is accomplished by raising funds through membership dues and fundraising events such as concessions, hoagie sales, raffles, community events and other activities:


Primary Functions
Recruit, Train, Retain Volunteer Staff
Supervise and Manage 30+ Volunteers
Staffing and Scheduling
Primary Point of Contact for all Concessions and Concessions Sponsored Fundraising Events
Maintain Event Scheduling and Communications via Web
Develop and Sustain Strong Partnerships with Local Businesses in Support of Fundraising Events
Manage $17,000 Concessions Budget
Prep and Maintenance of 3 Service Buildings and All Equipment
Purchase and Manage Inventory
Food Prep, Set Up, and Clean Up
Manage All Cash Collections
Coordinate Special Halftime Events with Local Sponsors