In applying for this position I will be utilizing knowledge I acquired through my many years as a manager at a local pizza restaurant.
In applying for this position I hope to further develop my customer relations skills by quickly and effectively taking care of their needs.
Red Jacket High School
High School, Manchester, NY
Graduated: June 2003
Graduated fifth in my class with National Honors Society as well as Regents Diploma
January 2011 – Present: Fruit Consultant
Company: Edible Arrangements
I am responsible for a section of the company called Dippedfruit.com, which involves production of the orders as well as packaging and shipping them to their final destinations. I also have a hand in daily production of arrangements as well as fruit preparations for the next days production. I also perform customer service on a regular basis over the phone and in person to our guests.
October 2008 – January 2011: 3rd Manager
Company: Mark's Pizzeria
I was responsible for overseeing daily activities and 25 employees from open to close. I performed daily closeouts on the cash drawer, ordering for food product, receiving of said product, scheduling, handling any issues that may come about through the day from employee problems to customer issues. Customer service was a big aspect of my time spent at Mark's whether it be on the phone or in person.
March 2008 – October 2008: Receptionist/ Activities Director
Company: Add-En-On Kennels
Honeoye Falls, NY
I was responsible for customer service as well as taking down all information as to the care of each individual pet from feeding to medicine. I was also in charge of a staff of 12 younger employees who would perform the activities that were assigned to each individual pet as per their owner. Many times during busier holidays I would take the pets for their activities, whether it be for a walk or a session of fetch or cuddle time.
Time Managements – Advanced
People Management – Advanced
Verbal Communication – Advanced
Organization – Advanced
Effective Listening – Advanced
Problem Solving – Advanced
Teamwork – Advanced
Reliability – Advanced
Hobbies & Interests
I enjoy tattoos and have many of them, but am not opposed to covering them for work. I enjoy spending time with my Alaskan Malamute, Mayhem, at the dog park.