Kelsey Lynn DiVita's Resume

URL: http://www.resume.com/kelseydivita export to DOC export to PDF download original file

 

Kelsey DiVita

kelseydivita@knights.ucf.edu

OBJECTIVE : Seeking an INROADS Internship where I may use my Management and Human Resources background and interpersonal skills to further company growth.

EDUCATION

University of Central Florida Orlando, FL

Bachelor of Science in Business Administration- Management HR Track Expected Graduation December 2013

Minor in Hospitality Management

GPA: 3.65

RELEVANT COURSEWORK

Micro and Macro Economics

How to Start a Business

International Business

Business Finance

Marketing

Hospitality Human Resources

Financial & Managerial

Accounting

EXPERIENCE

Publix Super Markets Customer Service Staff / Cashier March 2007- Present

  • Balanced and reconciled cash drawers for all cashiers and prepared deposits while maintaining office accountability for all cash.

  • Performed daily bookkeeping procedures, inclusive or risk management duties.

  • Trained new associates to deliver the best customer service while assisting with returns, lottery, money services and questions of guests.

  • Responsible for ordering supplies, office organization and answering and directing telephone calls.

Holiday Inn Guest Service Representative March 2011-May 2011

  • Concierge providing excellent information to guests regarding Orlando attractions.

  • Provide solutions in regard to guests’ requests.

  • Ensure guest satisfactions through exceptional customer service.

AWARDS

Bright Futures Scholarship Recipient 2009 - Present

National Society of Collegiate Scholars Recipient 2009-2010

Hospitality Dean’s List Recipient 2010-2011

Business Administration Dean’s List Recipient 2011

LEADERSHIP

Delta Sigma Pi pledge class of Delta Nu Vice President Pledge Operations September 2011- November 2011

  • Responsible for meeting minutes and record keeping of membership and activities.

  • Communications with members regarding Fraternity and pledge activities, meeting dates and times, and announcements.

  • Assisting President and other Executive Board members with leadership of the pledge class.

ACTIVITIES

  • Professional Business Fraternity of Delta Sigma Pi

  • Society for Human Resources Management

COMPUTER SKILLS

  • Microsoft Word, Excel and PowerPoint.

  • Retalix accounting software

  • Holidex reservation system