Johnathan D. Rulapaugh
902 Dora St. Seymour, TN 37865
In applying for this position I will be utilizing knowledge that I acquired and skills I developed through experience working in retail sales, merchandising, and customer service while working in several different positions and capacities in the music industry. As a business owner in the hospitality and property management industries over the past 6 years I have become an almost daily customer of Lowes which gives me the advantage of knowing many of the products and services offered by the company. I have also developed a working knowledge of many of the tools and projects that customers expect to purchase or learn more about when they come into the store. Through the positions listed I have acquired an astute ability to present a professional customer service experience while keeping the interests of the company in mind.
In applying for this position I hope to further develop my knowledge of home improvement projects, tools, and products so that I may be better prepared to share that knowledge with each customer that comes through the door. I wish to develop customer service relationships so that each customer with whom I have contact will feel at ease and comfortable approaching me. I would like to be a person that the customers see as a "go-to" guy knowing that I can either answer their questions or quickly find someone who can.
June 2006– present: Proprietor
September 2001– May 2006: General Partner
April 1997– September 2001: Singer, Merchandise Manager
July 1996– February 1997: Carpet Cleaner
April 1996– June 1996: Booking Agent/Office Manager
July 1995– April 1996: Appliance Delivery
January 1992– June 1995: Job Site Helper
July 2004 Shipe Aviation, Sevierville, United States, Tennessee
June 1995 Maurice J. McDonough High, Pomfret, United States, Maryland
Throughout all of the positions that I have held the recurring themes are customer service, retail sales, inventory management, and project management. Being raised in a home where both parents were business owners I learned from an early age the importance of creating and maintaining relationships. Over the years I've honed those skills and believe that my experience working as an employee and as a manager have given me the ability to excel in the present position. I look forward to working with a wide variety of co-workers and superiors.
Merchandising – Advanced
Microsoft Outlook – Expert
Microsoft Word – Advanced
Microsoft Excel – Advanced
Mac Numbers – Intermediate
Customer Service – Expert
Retail Sales – Advanced
HVAC – Intermediate
Electrical – Intermediate
Plumbing – Advanced
When time and money are not of consequence I enjoy flying airplanes. My favorite pastime is visiting with others. I love hearing about the experiences of other people. I find that I learn lot by listening to their stories and experiences. I enjoy american history and politics and consider myself deeply patriotic.
I have been blessed to be a member of several award winning performing groups with accomplishments ranging from "Newcomer of the Year" to "Group of The Year."
Immigration / Work Status
December 2011– Citizen - United States
English – Native